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Article 9-6 (General Special Provisions for Professional Consultation Connection Services) (Newly established) | Article 9-6 (General Special Provisions for Professional Consultation Connection Services)
The Company may provide members with consultation connection services related to specific products or services, including provision of information, receipt of consultation requests, schedule coordination, in-app chat, or other communication functions.
The Company is not the seller of products in each professional field, a contracting party, the entity opening or activating the service, a civil petition agency, or an agent of the relevant expert, and the actual consultation, review, contract conclusion, activation, preparation and submission of civil petition documents, representation for applications and reports, and follow-up processing shall be performed by the relevant affiliated institution or expert. If a member applies for a professional consultation connection service, the Company may provide related functions such as receiving the application, delivering information, coordinating schedules, and chat functions, to the extent necessary for consultation connection. The collection and use of personal information and provision thereof to third parties in this regard shall be governed by the Privacy Policy and separate consent procedures. The Company does not guarantee the consultation content, guidance, review results, possibility of processing, contract conclusion, or service results provided by affiliated institutions or experts. Members must directly confirm specific conditions, costs, benefits, qualification requirements, possibility of processing, and contract details through the affiliated institution or expert conducting the actual consultation. Responsibility for contracts concluded between members and affiliated institutions or experts, and for the performance thereof, shall belong to the parties to such contracts. Unless there is intentional misconduct or gross negligence on the part of the Company, the Company shall not be liable for disputes arising due to reasons attributable to affiliated institutions or experts. The Company may provide chat or communication functions for consultation connection, but does not continuously verify, inspect, or guarantee all consultation content or the guidance of affiliated institutions or experts. However, the Company may review relevant content to the extent necessary for legal compliance, complaint handling, dispute response, and service operation. The Company may restrict or suspend the provision of certain professional consultation connection services in accordance with applicable laws, guidelines of supervisory authorities, or service operation policies, and may take necessary measures such as restricting exposure or discontinuing connection, taking into account the qualifications, registration status, operational appropriateness, or occurrence of complaints related to affiliated institutions or experts.
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Article 9-7 (Special Provisions for Telecommunications Product Consultation Connection Services) (Newly established) | Article 9-7 (Special Provisions for Telecommunications Product Consultation Connection Services) The Company may provide members with consultation connection services for telecommunications products through the provision of related information, receipt of consultation requests, and in-app chat functions. The Company is not the seller, activation entity, contracting party, or agent of telecommunications products, and actual consultation, verification of eligibility for subscription, identity verification, activation procedures, provision of promotional gifts, withdrawal of subscription, refunds, complaint handling, etc. shall be carried out by affiliated telecommunications carriers or official agencies. If a member applies for consultation on telecommunications products, the Company may provide related functions such as receiving the application, delivering information, coordinating schedules, and chat functions, to the extent necessary for consultation connection. The collection and use of personal information and provision thereof to third parties in this regard shall be governed by the Privacy Policy and separate consent procedures. The specific conditions, rates, subsidies, benefits, discounts, promotional gifts, possibility of activation, and contract details of telecommunications products shall be based on the guidance and contractual terms of the affiliated telecommunications carrier or official agency conducting the actual consultation, and the Company does not guarantee them. Responsibility for contracts related to telecommunications products concluded between members and affiliated telecommunications carriers or official agencies, and for the performance thereof, shall belong to the parties to such contracts. Unless there is intentional misconduct or gross negligence on the part of the Company, the Company shall not be liable for disputes arising due to reasons attributable to affiliated telecommunications carriers or official agencies. In consultation connection screens, notices, or advertisements related to telecommunications products, the Company may indicate that the entity determining the key conditions is the affiliated telecommunications carrier or official agency so that members are not misled.
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Article 9-8 (Special Provisions for Immigration Civil Petition Agency Consultation Connection Services) (Newly established) | Article 9-8 (Special Provisions for Immigration Civil Petition Agency Consultation Connection Services) The Company may provide members with general information related to immigration, stay, visas, and the preparation and submission of various civil petition documents, as well as consultation connection services with affiliated institutions or experts such as administrative professionals or others who possess lawful qualifications under applicable laws and regulations. The Company does not directly perform administrative professional services or legal services, and is not a party to or agent for immigration civil petition agency contracts. Actual consultation, document review, preparation of civil petition documents, submission agency, representation for applications and reports, and performance of processing procedures shall be carried out by affiliated institutions or experts qualified under applicable laws and regulations. If a member applies for consultation on immigration civil petition agency services, the Company may provide related functions such as receiving the application, delivering information, coordinating schedules, and chat functions, to the extent necessary for consultation connection. The collection and use of personal information and provision thereof to third parties in this regard shall be governed by the Privacy Policy and separate consent procedures. The information provided by the Company constitutes general reference material and does not guarantee approval based on the individual member's facts, status of stay, required submitted documents, review or judgment of the competent authority, visa issuance, change of stay status, or processing results. Specific procedures, required documents, possibility of processing, fees, and contractual terms shall be based on the guidance and contractual terms of the affiliated institution or expert conducting the actual consultation. Responsibility for contracts related to immigration civil petition agency services concluded between members and affiliated institutions or experts, and for the performance thereof, shall belong to the parties to such contracts. Unless there is intentional misconduct or gross negligence on the part of the Company, the Company shall not be liable for disputes arising due to reasons attributable to affiliated institutions or experts.
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